Coca-Cola India's Corporate Social Responsibility Strategy
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Case Details:
Case Code : BECG093
Case Length : 24 Pages
Period : 2002-2008
Pub Date : 2009
Teaching Note : Available
Organization : Coca-Cola Company
Industry : Consumer Packaged Goods/ Beverages
Countries : India
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Excerpts
Background Note
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The Coca-Cola drink, popularly referred to as 'Coke', is a kind of cola, a sweet carbonated drink containing caramel and other flavoring agents. It was invented by Dr. John Smith Pemberton (Pemberton) on May 8, 1886, at Atlanta, Georgia, in USA. The beverage was named Coca-Cola because at that time it contained extracts of Coca leaves and Kola nuts.
Pemberton later sold the business to a group of businessmen, one of whom was Griggs Candler (Candler). By 1888, several cola brands were in the market competing against each other. Candler acquired these businesses from the other businessmen and established Coca-Cola in 1892...
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Corporate Social Responsibility Initiatives in India Environmental Responsibility Initiatives
Environmental responsibility was a key aspect of Coca-Cola India's CSR initiatives. Since Coca-Cola India was involved in beverage production, its operations affected the environment in many ways such as through excessive levels of water consumption, wastewater discharge, high energy consumption, discharge of effluents, and greenhouse gas (GHG) emissions due to the use of refrigeration, vending machines, air conditioning equipment, etc...
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The 5 Pillar Growth Strategy
In August 2007, Coca-Cola India launched a 5 pillar growth strategy to strengthen its relationship with India...
Criticisms
Though Coca-Cola India claimed that it had taken several such efforts, it continued to attract criticism from several quarters.
The company was censured for depleting groundwater tables, leaving the local
communities with no access to drinking water and water for farming which was
their primary source of income...
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Excerpts Contd...>>
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